Privacy Policy

All Résumé Services ("we", "us", "our") is committed to protecting your privacy. This policy describes how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information we collect

We may collect your name, email address, phone number, career history, resume and other documents you upload, and any other details you provide when you contact us, request a quote, place an order, or use our services. We may also collect technical data such as your IP address and browser type when you use our website.

2. How we use your information

We use your information to provide resume writing, cover letter, LinkedIn, and related services; to process payments; to communicate with you about your order; to send service-related emails; and to improve our website and services. We do not sell your personal information to third parties.

3. Disclosure

We may disclose your information to service providers who assist us (e.g. payment processors, email delivery, hosting). We require these parties to protect your information and use it only for the purposes we specify. We may also disclose information where required or permitted by law.

4. Payments

Payments are processed by PayPal. When you pay, you provide information directly to PayPal in accordance with their privacy policy. We do not store your full payment card details on our servers.

5. Cookies and analytics

Our website may use cookies and similar technologies to remember your preferences and to understand how the site is used. You can adjust your browser settings to refuse or limit cookies. We may use analytics services that collect anonymised data about site usage.

6. Storage and security

We store your information in Australia and take reasonable steps to protect it from misuse, loss, and unauthorised access. We retain your information for as long as needed to provide our services and to comply with legal obligations.

7. Your rights

You may request access to or correction of the personal information we hold about you. You may also ask us to delete your information where we are not required to retain it. To make a request or complain about privacy, contact us using the details below. If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

8. Contact

For privacy enquiries or requests, contact us at admin@allresumeservices.com.au or via our contact page.